911 Crisis Center
An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.
Overview
An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.
Shannon O'Rourke
Creator / EP
Amy Franceschi
Producer
Episodes
1. 12 Hours Together
911 Dispatcher, Essence Sullins, and the night shift team field non-stop emergency calls from 7pm-6am, including one that connects to someone in Essence's family.
2. Best of Luck
On her last shift at CVD, veteran 911 dispatcher Christine Mazzeo must navigate the chaos of St. Patrick's Day and say goodbye to the work-family she's been with through thick and thin over 12 years.
3. Training Wheels
911 Dispatch Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prove his ability to successfully navigate the night shift, the callers, and his fellow dispatchers.
